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Rawan Mazen Yousef Abukhait
- Associate Professor, Head of Management Department
- Ext: 5160
The Head of the Management Department, Dr. Rawan Abukhait, is an Associate Professor in Organizational Behaviour and Human Resource Management at the College of Business Administration, Ajman University, UAE. Her research interests span Organizational Behaviour, Human Resource Management, and Innovation Management. She has published extensively in prestigious, high-ranking journals such as Review of Managerial Science, Leadership & Organization Development Journal, Higher Education Policy, Human Performance, Total Quality Management & Business Excellence, Journal of Service Theory and Practice, and Journal of Human Resources in Hospitality.
Education
- PhD in Business Administration- Univeristy of Western Sydney- Australia
- Master of Quality management- Wollongong University
- Bachelor in Marketing applied Science private univeristy-Jordan
PhD in Business Administration- Univeristy of Western Sydney- Australia
Master of Quality management- Wollongong University
Bachelor in Marketing applied Science private univeristy-Jordan
Experience
- Assistant Professor in Business Administration, Management, ALHOSN University, UAE-Abudhabi, 4 years
- Assistant Professor in Management, Management, University of Sharjah, UAE, 2 years
- Assistant Professor, Management, Ajman University, UAE, 2019-2021
- Associate Professor in Organizational Behavior and Human Resource Management, Ajman University, UAE, 2021- present
- Head of Management department, 2021 until current.
Assistant Professor in Business Administration, Management, ALHOSN University, UAE-Abudhabi, 4 years
Assistant Professor in Management, Management, University of Sharjah, UAE, 2 years
Assistant Professor, Management, Ajman University, UAE, 2019-2021
Associate Professor in Organizational Behavior and Human Resource Management, Ajman University, UAE, 2021- present
Head of Management department, 2021 until current.
Teaching Area
- Organizational Behavior, Management, innovation and HRM
- 9 years
Organizational Behavior, Management, innovation and HRM
9 years
Research
- Research interests are in the areas of Organizational Behaviour, Human Resource Management, and Innovative behavior
Research interests are in the areas of Organizational Behaviour, Human Resource Management, and Innovative behavior
Publications
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JournalShaya, N., Mohebi, L., Pillai, R., & Abukhait, R. (2024). Illegitimate Tasks, Negative Affectivity, and Organizational Citizenship Behavior among Private School Teachers: A Mediated–Moderated Model. Sustainability, 16(2), 733., Sustainability, Jan 2024, doi: 733; https://doi.org/10.3390/su16020733
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JournalKhattak, M. N., & Abukhait, R. (2024). Impact of perceived organizational injustice on deviant behaviors: moderating impact of self-control. Current Psychology, 43(12), 10862-10870., Current Psychology, Sep 2024
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JournalBani-Melhem, Ahmad Jamal, et al. "Passive leadership and hospitality frontline employees’ creative performance in the UAE: The moderating role of job tenure and coworker help and support." Journal of Human Resources in Hospitality & Tourism 23.4 (2024): 592-618., Journal of Human Resources in Hospitality & Tourism, Jul 2024
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JournalMohd Shamsudin, F., Bani-Melhem, S., Abukhait, R., Aboelmaged, M., & Pillai, R. (2024). Favouritism: a recipe for ostracism? How jealousy and self-esteem intervene. Leadership & Organization Development Journal, 45(1), 116-139., Leadership & Organization Development Journal, Feb 2024
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JournalAbukhait, R., Khattak, M. N., Shaya, N., & Ramanathan, U. (2023). The underlying mechanism between compulsory citizenship behaviors and employee innovative work behaviors and knowledge sharing: A moderated mediation model. Frontiers in Psychology, 14., Frontiers in Psychology, Feb 2023
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JournalShaker Bani-Melhem, Faridahwati Mohd Shamsudin, Rawan Abukhait, Mohd Ahmad Al-Hawari, Bani-Melhem, S., Shamsudin, F. M., Abukhait, R., & Al-Hawari, M. A. (2023). Competitive psychological climate as a double-edged sword: A moderated mediation model of organization-based self-esteem, jealousy, and organizational citizenship behaviors. Journal of Hospitality and Tourism Management, 54, 139-151., Journal of Hospitality and Tourism Management, Jan 2023
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Journal Massouti, A., Shaya, N., & Abukhait, R. (2023). Revisiting Leadership in Schools: Investigating the Adoption of the Dubai Inclusive Education Policy Framework. Sustainability, 15(5), 4274., Sustainability, Feb 2023
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JournalBani-Melhem, S., Abukhait, R. M., & Mohd Shamsudin, F. (2023). This doesn’t make sense! Does illegitimate tasks affect innovative behaviour?. The Service Industries Journal, 1-27., The Service Industries Journal, Jan 2023
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JournalShamsudin, F. M., Bani‐Melhem, S., Abukhait, R., Pillai, R., & Quratulain, S. (2023). The role of leader favoritism, unfairness, and employability in employee psychological withdrawal behavior. Business Ethics, the Environment & Responsibility, 32(4), 1185-1200., Business Ethics, the Environment & Responsibility, Aug 2023
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JournalKhan, A., Khan, A., Shah, T. A., Nisar Khattak, M., & Abukhait, R. (2023). Management's internal governance policies on flexible work practices and the mediating lens of work life enrichment–Outcome for employee work engagement and organizational attractiveness. Journal of Organizational Effectiveness: People and Performance., Journal of Organizational Effectiveness: People and Performance, Jul 2023
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JournalAbukhait, R., Shamsudin, F. M., Bani-Melhem, S., & Al-Hawari, M. A. (2022). Obsessive–compulsive personality and creative performance: the moderating effect of manager coaching behavior. Review of Managerial Science, 1-22, Review of Managerial Science, Nov 2022
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JournalShaya N., Abukhait, R., Madani, R. Khattak, M. N. (2022). Organizational Resilience of Higher Education Institutions: An Empirical Study during the COVID-19 Pandemic. Higher Education Policy, Higher Education Policy, Mar 2022
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JournalG Cao., Shaya N., Abukhait, R., Enyinda CI., Naboush, E. (2022). Students’ Relative Attitudes and Relative Intentions to Use E-Learning Systems. Journal of Information Technology Education: Research., Journal of Information Technology Education, Feb 2022
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JournalBani-melhem, S., Abukhait, R., Shamsudin, F. M., & Al-hawari, M. A. (2021). how and when does job challenge promote the innovative behaviour of public sector employees? International Journal of Innovation Management, International Journal of Innovation Management, Jun 2021
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JournalBani-Melhem, S., Zeffane, R., Abukhait, R., & Shamsudin, F. M. (2021). Empowerment as a Pivotal Deterrent to Employee Silence: Evidence from the UAE Hotel Sector. Human Performance, Human Performance, Jan 2021
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JournalBani-Melhem, S., Shamsudin, F. M., Abukhait, R. M., & Quratulain, S. (2020). Paranoid personality and frontline employee’s proactive work behaviours: a moderated mediation model of empathetic leadership and perceived psychological safety. Journal of Service Theory and Practice, Journal of Service Theory and Practice, Dec 2020
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Bani-Melhem, S., Abukhait R. & Shamsudin F. M, (2020). Does job stress drive innovative behavior? Evidence from Dubai five stars hotels. Journal of Human Resources in Hospitality & Tourism
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JournalBani-Melhem, S., Abukhait, R. M., Shamsudin, F. M., & West, M. (2020). Customer incivility and customer problem-solving behaviour in frontline employees: testing a moderated mediation model. Total Quality Management & Business Excellence, 1-19, Total Quality Management & Business Excellence, Dec 2022
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JournalAkour, I. A., Bourini, I., & Abukhait, R. M. (2020). Investigating the impact of technology and training on new service development through the mediating role of innovative behaviour. International Journal of Technological Learning, Innovation and Development, International Journal of Technological Learning, Innovation and Development, Dec 2020
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Abukhait R., Bani-Melhem, S., and Zeffane, R. (2019). "Empowerment, Knowledge Sharing and Innovative Behaviors: Exploring Gender Differences”. International journal of innovation management, Vol, 32, No 1. (Q2)
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Abukhait, R., Bani-Melhem, S., & SHAMSUDIN, F. M. (2019). Do employee resilience, focus on opportunity, and work-related curiosity predict innovative work behaviour? the mediating role of career adaptability. International Journal of Innovation Management, 2050070.
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Abukhait R., and Pillai R., (2017). “Discussion paper on the key motivational factors impacting innovative climate”, Int. J. Business Innovation and Research, Vol. 13, No. 1.
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Shaya N., and Abukhait R., (2017). “Feminizing leadership in the Middle East: Emirati women empowerment and leadership style”. Gender in Management: An International Journal, Vol. 32 Issue: 8, pp.590-608
Shaya, N., Mohebi, L., Pillai, R., & Abukhait, R. (2024). Illegitimate Tasks, Negative Affectivity, and Organizational Citizenship Behavior among Private School Teachers: A Mediated–Moderated Model. Sustainability, 16(2), 733., Sustainability, Jan 2024, doi: 733; https://doi.org/10.3390/su16020733
About the journal
Journal Name
Sustainability
Publisher
MDPI
Khattak, M. N., & Abukhait, R. (2024). Impact of perceived organizational injustice on deviant behaviors: moderating impact of self-control. Current Psychology, 43(12), 10862-10870., Current Psychology, Sep 2024
About the journal
Journal Name
Current Psychology
Publisher
Springer
Bani-Melhem, Ahmad Jamal, et al. "Passive leadership and hospitality frontline employees’ creative performance in the UAE: The moderating role of job tenure and coworker help and support." Journal of Human Resources in Hospitality & Tourism 23.4 (2024): 592-618., Journal of Human Resources in Hospitality & Tourism, Jul 2024
About the journal
Journal Name
Journal of Human Resources in Hospitality & Tourism
Publisher
Taylor and Francis
Mohd Shamsudin, F., Bani-Melhem, S., Abukhait, R., Aboelmaged, M., & Pillai, R. (2024). Favouritism: a recipe for ostracism? How jealousy and self-esteem intervene. Leadership & Organization Development Journal, 45(1), 116-139., Leadership & Organization Development Journal, Feb 2024
About the journal
Journal Name
Leadership & Organization Development Journal
Publisher
Emerald
Abukhait, R., Khattak, M. N., Shaya, N., & Ramanathan, U. (2023). The underlying mechanism between compulsory citizenship behaviors and employee innovative work behaviors and knowledge sharing: A moderated mediation model. Frontiers in Psychology, 14., Frontiers in Psychology, Feb 2023
About the journal
Journal Name
Frontiers in Psychology
Publisher
Frontiers
Shaker Bani-Melhem, Faridahwati Mohd Shamsudin, Rawan Abukhait, Mohd Ahmad Al-Hawari, Bani-Melhem, S., Shamsudin, F. M., Abukhait, R., & Al-Hawari, M. A. (2023). Competitive psychological climate as a double-edged sword: A moderated mediation model of organization-based self-esteem, jealousy, and organizational citizenship behaviors. Journal of Hospitality and Tourism Management, 54, 139-151., Journal of Hospitality and Tourism Management, Jan 2023
Prior research is inconclusive on whether competitive climate affects employee performance positively or negatively. The current study tests a moderated-mediation model of the effect of competitive psychological climate on organizational citizenship behavior (toward co-workers and customers) through the mediation of jealousy by drawing on social comparison theory to address the contradiction in the literature. By invoking the self-consistency theory, this study also proposes that organization-based self-esteem would moderate the effect of employee jealousy (as a result of competitive psychological climate) on organizational citizenship behavior (toward co-workers and customers). Dyadic data were collected from 145 customer service employees and their supervisors in various hospitality organizations in the UAE. Our results provide empirical support for our hypotheses: Competitive climate acts as a double-edged sword in enhancing citizenship behaviors toward customers but diminishing cooperation and helping behaviors toward co-workers through employee jealousy. As expected, the current study found that organization-based self-esteem mitigates the negative effect of jealousy on citizenship behavior towards colleagues and exacerbate the positive effect of competitive climate on citizenship behavior towards customers (via jealousy). Our findings have theoretical and practical implications and recommend future research opportunities.
About the journal
Journal Name
Journal of Hospitality and Tourism Management
Publisher
Elsevier
Massouti, A., Shaya, N., & Abukhait, R. (2023). Revisiting Leadership in Schools: Investigating the Adoption of the Dubai Inclusive Education Policy Framework. Sustainability, 15(5), 4274., Sustainability, Feb 2023
About the journal
Journal Name
Sustainability
Publisher
MDPI
Bani-Melhem, S., Abukhait, R. M., & Mohd Shamsudin, F. (2023). This doesn’t make sense! Does illegitimate tasks affect innovative behaviour?. The Service Industries Journal, 1-27., The Service Industries Journal, Jan 2023
About the journal
Journal Name
The Service Industries Journal
Publisher
Taylor and Francis
Shamsudin, F. M., Bani‐Melhem, S., Abukhait, R., Pillai, R., & Quratulain, S. (2023). The role of leader favoritism, unfairness, and employability in employee psychological withdrawal behavior. Business Ethics, the Environment & Responsibility, 32(4), 1185-1200., Business Ethics, the Environment & Responsibility, Aug 2023
About the journal
Journal Name
Business Ethics, the Environment & Responsibility
Publisher
Willey
Khan, A., Khan, A., Shah, T. A., Nisar Khattak, M., & Abukhait, R. (2023). Management's internal governance policies on flexible work practices and the mediating lens of work life enrichment–Outcome for employee work engagement and organizational attractiveness. Journal of Organizational Effectiveness: People and Performance., Journal of Organizational Effectiveness: People and Performance, Jul 2023
About the journal
Journal Name
Journal of Organizational Effectiveness: People and Performance
Publisher
Emerald
Abukhait, R., Shamsudin, F. M., Bani-Melhem, S., & Al-Hawari, M. A. (2022). Obsessive–compulsive personality and creative performance: the moderating effect of manager coaching behavior. Review of Managerial Science, 1-22, Review of Managerial Science, Nov 2022
About the journal
Journal Name
Review of Managerial Science
Publisher
Springer
Shaya N., Abukhait, R., Madani, R. Khattak, M. N. (2022). Organizational Resilience of Higher Education Institutions: An Empirical Study during the COVID-19 Pandemic. Higher Education Policy, Higher Education Policy, Mar 2022
About the journal
Journal Name
Higher Education Policy
Publisher
Palgrave Macmillan UK
G Cao., Shaya N., Abukhait, R., Enyinda CI., Naboush, E. (2022). Students’ Relative Attitudes and Relative Intentions to Use E-Learning Systems. Journal of Information Technology Education: Research., Journal of Information Technology Education, Feb 2022
About the journal
Journal Name
Journal of Information Technology Education
Publisher
Informing Science Institute
Bani-melhem, S., Abukhait, R., Shamsudin, F. M., & Al-hawari, M. A. (2021). how and when does job challenge promote the innovative behaviour of public sector employees? International Journal of Innovation Management, International Journal of Innovation Management, Jun 2021
About the journal
Journal Name
International Journal of Innovation Management
Publisher
Published in World Scientific
Bani-Melhem, S., Zeffane, R., Abukhait, R., & Shamsudin, F. M. (2021). Empowerment as a Pivotal Deterrent to Employee Silence: Evidence from the UAE Hotel Sector. Human Performance, Human Performance, Jan 2021
About the journal
Journal Name
Human Performance
Publisher
Taylor and Francis
Bani-Melhem, S., Shamsudin, F. M., Abukhait, R. M., & Quratulain, S. (2020). Paranoid personality and frontline employee’s proactive work behaviours: a moderated mediation model of empathetic leadership and perceived psychological safety. Journal of Service Theory and Practice, Journal of Service Theory and Practice, Dec 2020
About the journal
Journal Name
Journal of Service Theory and Practice
Publisher
Emerald Publishing Limited
Bani-Melhem, S., Abukhait R. & Shamsudin F. M, (2020). Does job stress drive innovative behavior? Evidence from Dubai five stars hotels. Journal of Human Resources in Hospitality & Tourism
Bani-Melhem, S., Abukhait, R. M., Shamsudin, F. M., & West, M. (2020). Customer incivility and customer problem-solving behaviour in frontline employees: testing a moderated mediation model. Total Quality Management & Business Excellence, 1-19, Total Quality Management & Business Excellence, Dec 2022
About the journal
Journal Name
Total Quality Management & Business Excellence
Publisher
Routledge
Akour, I. A., Bourini, I., & Abukhait, R. M. (2020). Investigating the impact of technology and training on new service development through the mediating role of innovative behaviour. International Journal of Technological Learning, Innovation and Development, International Journal of Technological Learning, Innovation and Development, Dec 2020
About the journal
Journal Name
International Journal of Technological Learning, Innovation and Development
Publisher
Inderscience Publishers (IEL)
Abukhait R., Bani-Melhem, S., and Zeffane, R. (2019). "Empowerment, Knowledge Sharing and Innovative Behaviors: Exploring Gender Differences”. International journal of innovation management, Vol, 32, No 1. (Q2)
Abukhait, R., Bani-Melhem, S., & SHAMSUDIN, F. M. (2019). Do employee resilience, focus on opportunity, and work-related curiosity predict innovative work behaviour? the mediating role of career adaptability. International Journal of Innovation Management, 2050070.
Abukhait R., and Pillai R., (2017). “Discussion paper on the key motivational factors impacting innovative climate”, Int. J. Business Innovation and Research, Vol. 13, No. 1.
Shaya N., and Abukhait R., (2017). “Feminizing leadership in the Middle East: Emirati women empowerment and leadership style”. Gender in Management: An International Journal, Vol. 32 Issue: 8, pp.590-608
Conference Presentation
- Bani-Melhem, S., Abukhait R., Akour, I. (2019). Exploring antecedents of employee turnover intention-evidence of five star hotels in Dubai. Asian management research and case conference.
- Shaya N., and Abukhait R., (2014). Developing and Piloting a teaching/ learning unit on similar triangles using DGS. Published in Proceedings of 8th International Academy of Technology, Education and development.
- Haq, M. Z. U., Cao, G., & Abukhait, R. (2024, April). Understanding Students' Attitudes and Behavioral Intentions Towards Using ChatGPT. In Proceedings of the 2024 9th International Conference on Information and Education Innovations (pp. 44-50).
Bani-Melhem, S., Abukhait R., Akour, I. (2019). Exploring antecedents of employee turnover intention-evidence of five star hotels in Dubai. Asian management research and case conference.
Shaya N., and Abukhait R., (2014). Developing and Piloting a teaching/ learning unit on similar triangles using DGS. Published in Proceedings of 8th International Academy of Technology, Education and development.
Haq, M. Z. U., Cao, G., & Abukhait, R. (2024, April). Understanding Students' Attitudes and Behavioral Intentions Towards Using ChatGPT. In Proceedings of the 2024 9th International Conference on Information and Education Innovations (pp. 44-50).
Memberships, Awards and Honors
- Member of Editorial Review Board of "Amity Journal of Management Research- AJMA"- An International, Biannual, Refereed Journal of Management Research.