Banner Faqs

Please sned email to helpdesk@ajman.ac.ae with your student ID and snapshot of the error message

You need to register the tutorial section

You need to register the Lecture section

You need to register the Practical section

You must finish the prerequisites for this course. If you already completed the prerequisite, please contact the Office of Registration.

Go to the Office of registration in order to update his data

Please contact the Office of registration to update the Offered courses list.

One of the registratione staff are reviewing your record. Please wait for 5 to 10 minutes until they update your data, then try again. If you still have the same message, please contact Office of Registration.

You are trying to registere in section offered for the other gender. i.e. If you are male that means that you are trying to register in a female section and vice-versa -(to check this attribute you will see near the section either M = Male or F = female letter

1-if the student is a female, and this occurs when trying to register in any female section, then go to the Office of registration to update his attribute, and vice-versa.

2-If this occur in specific section, then report it to your college with the Course number (CRN) to confirm that the gender attribute has been set correctly for this section.

if the required minimum hour for the student is 9 hours and already registered in 9 hours he can't drop any course until he/she register another course. So, first select another course, and then change the status of the course you want tot drop to web drop.

There is clash in your schedule with the selected section. Please select another section

This course section is inactive you cannot register it. Please contact the college

Study plan is being updated. Please wait for 15 minutes, if still cannot see the courses, contact the Office of Registration

Needs to check it with your college to see if the course is offred or not.

Try closing the browser and clear the cache from the browser before trying again

You might completed this/these course/s in the previous semesters. In case you would like repeat a course, apply for Registration Exception Request to repeate taken course, using the ORS system, and one it is approved, you will receive email notifications, and then you will be able to see the course.

If you have Academic standing- Warning, you have to contact the Warning Advisor in your college to process your registration.

You have hold condition, due to warning, Financial, or Regsitration Hold. If you have Academic Warning, you have to contact the Warning Advisor in your college. If you don’t have warning, please contact Office of Registration to confirm that you dont have any other hold condition.

Student has warning and must repeat this course therefore, you cannot drop this course by yourself, please contact the Warning Advisor in your college.

Please contact Office of Regsitration to review your status and update it. If you have due amount, please contact Office of Finance, if you have Academic Warning, please contact your College Warning Advisor to process your registration, otherwise, please contact Office of Registration to verify the Hold condition under your record.

You have hold condition, due to warning, Financial, or Regsitration Hold.

Please Contact registration to assign the study plan and program for you

Clear the browser cache. If did not resolve the issue, please contact the Office of IT, either send email to helpdesk@ajman.ac.ae, ask one of IT support in Computer labs, or come to the Office of IT in J2 building, Block A, ground floor.

If you are newly admitted student, 2018, your account need 2 hours to be activated on Banner system. If did not resolve the issue, please contact the Office of IT, either send email to helpdesk@ajman.ac.ae, ask one of IT support in Computer labs, or come to the Office of IT in J2

Your user account for Banner access is disabled. Please contact helpdeks@ajman.ac.ae to reactivate your account.